Returns & Exchanges

At Letter Shoppe, we want you to love your new threads, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. If your order doesn't fit your vibe or your body just right, we're here to make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.